Frequently Asked Questions

We have included below some of the most common questions we receive during the tour. For questions about a specific event, such as the availability of bike model or sizes, kindly use the contact information listed beneath the event details. For other questions please contact us.


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QUESTION: What do I need to do to demo a bike?

ANSWER: Check out our calendar of upcoming events and select one to attend. Allow yourself plenty of time to check out our inventory and give us some time to fit you on the selected model you would like to try. You will need to fill out a quick registration/waiver form and provide us with a valid ID (driver's license) and Credit Card. (Of course your credit card will not be charged, unless of course you disappear or damage the product.)


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QUESTION: What if I am under 18, can I still demo a bike?

ANSWER: Yes! But you will need a parent to fill out your registration/waiver form.


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QUESTION: Do I need cycling shoes?

ANSWER: We recommend that you use the shoes that you typically ride in or most comfortable in.


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QUESTION: Do I need to bring my own helmet?

ANSWER: We do have a limited number of helmets available for use, but is best to bring your own personal riding gear if possible.


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QUESTION: Do I need to bring my own pedals to the demo?

ANSWER: While we stock a number of the most common clipless pedals, we don't have every brand and so it is always a good idea to bring your own just in case.


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QUESTION: How long can I test ride the bike?

ANSWER: We generally request test rides of no more than thirty to forty minutes so everyone gets a chance to ride their desired model. This is flexible to some degree based on trail options and rider turnout.


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QUESTION: Can I ride more than one bike ?

ANSWER: Sure, as many as you want! We would love you to try all of our inventory and we will do our best to get you on whatever you want to ride. We appreciate your patience, sometimes we get busy.


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QUESTION: Why isn't the demo tour coming to my town?

ANSWER: Even though the demo program is bigger and better than ever, we still have many events we would like to be at but can't. We do our best to mix it up and change venues, but there are only so many weekends every year! The drivers cover a large territory but managed to do a ton of events in the past year and have even added demo drivers. Please check for the closest event, try to make it out and have a great time.


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QUESTION: Why is there a limited selection of models on the trailer?

ANSWER: Although we would like to have a sampling of more bikes, there is only so much room on the trailer! We are also trying to promote our newest products or high end products that demand a test ride but your dealer may not have a full size run in stock. We also have more bikes than we can fit in the trailer so we may change out the bikes we are carrying depending on the event. Please contact your local demo driver for specifics on the event you are interested in.


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QUESTION: The demo truck is coming to my town, but the event listed is a charity ride (MS150 ride, Tour De Cure, RAGBRAI, Ride the Rockies, or other week long touring ride, etc..) Can I ride without participating in the event?

ANSWER: Most of these events have a marked course, number tagged riders and the demo teams are often moving around to different rest stops making it difficult to do an individual test ride. If there is any question, or this is the only chance for you to see a particular bike, please contact the appropriate demo driver for the event to see if any arrangements can be made.


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QUESTION: Do you sell these bikes?

ANSWER: You can test ride the bikes but they aren't for sale. We are here to support your local Trek, Fisher, and Bontrager dealers, so you can purchase any of these bikes/products at your local dealer.


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QUESTION: How often do you do demos at each location?

ANSWER: Generally once (maybe twice) each year, so if you are interested in test riding a bike put the demo date on your calendar so you don't miss the opportunity.


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QUESTION: Where is Trek?

ANSWER: Trek headquarters is located in Waterloo, Wisconsin for more information please check our website at www.trekbikes.com


Graciously sponsored by:

Trek
Gary Fisher
Bontrager
Sram
Shimano
Rock Shox
JBL Audio
Trek Travel